Returns & Exchanges
RETURNS
At Maison de René, we produce intentionally small collections using selected materials. We do not offer refunds to the original payment method.
We happily accept returns for store credit within 14 days of delivery. Items must be unworn, unwashed, and returned in their original condition with all tags and packaging included.
DAMAGED OR FAULTY ITEMS
If something doesn’t arrive quite right, please contact us within 14 days of delivery. Once approved, the item must be returned unused and in the same condition it was received. Store credit will be issued after the return has been received and inspected by our team.
STORE CREDIT
Approved returns are issued as store credit only. Think of it as an excuse to come back for your next René piece.
RETURN SHIPPING
Customers are responsible for return shipping costs. We recommend using a trackable shipping service, as Maison de René is not responsible for packages lost in transit.
FINAL SALE
For hygiene reasons, select intimates are final sale and cannot be returned or exchanged.
EXCHANGES
We offer direct exchanges for a different size within 14 days of delivery.
A Note from René
Thank you for your support.